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Cancellations

Yes, you can cancel your order within 4 hours of placing it by contacting us

Delivery typically takes between 2 to 4 days for domestic orders (Israel, Jerusalem, and the West Bank).

If you miss your delivery, the package will be returned to Abdeen My Home. We will contact you to arrange redelivery, but the shipping costs will be your responsibility

If your package hasn’t arrived after 4 days, please contact us to verify the status of your order

The shipping agency will contact you by mobile phone a few hours before delivery to confirm the address

Items made of:

  • glass,
  • pillows,
  • bedding,
  • blankets,
  • towels,
  • throws,
  • rugs, 
  • mats

are non-returnable unless damaged or defective.

If the return is due to a defective or incorrect product, Abdeen My Home will cover the return shipping costs. Otherwise, the customer will bear the cost of shipping.

What are the available payment methods?

To request a refund, please contact us at [email protected] or by phone. Refunds are processed after an agreement is reached regarding the method of refund.